Privacy Policy
Effective Date: 09.26.2024
Welcome to ZOKA Media Group LLC (“we,” “us,” or “our”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (https://www.zoka.media), engage our services, make purchases, or otherwise interact with us. By using our site or services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information from you when you use our website or services, which may include:
a. Personal Information:
- When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping address, billing information, and any other personal information you voluntarily provide.
- Payment information is collected and processed through third-party payment processors (e.g., Stripe, PayPal) and is not stored on our servers.
b. Device and Usage Information:
- We automatically collect data about how you access and interact with our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- We may also collect information through cookies, web beacons, and similar technologies. See Section 7 for more on cookies.
c. Transaction Information:
- If you make a purchase through our site, we will collect information about the products or services purchased, order details, and payment method.
d. Communication Information:
- We collect information from your communications with us, including email correspondence, support inquiries, social media interactions, and feedback.
2. How We Use Your Information
We use your personal information for a variety of purposes, including but not limited to:
- Processing and fulfilling orders, managing transactions, and providing customer service.
- Communicating with you about your orders, inquiries, promotions, and updates on our services.
- Enhancing, personalizing, and improving our website, services, and user experience.
- Processing payments through our secure third-party payment processors (Stripe, PayPal).
- Complying with legal requirements, preventing fraud, protecting our rights and property, and addressing security concerns.
3. Sharing Your Information
We may share your information with third parties only in the following situations:
a. Service Providers:
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, delivering services, and processing payments. Examples include website hosting, payment processing (Stripe, PayPal), customer support, and email delivery services.
b. Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, your information may be transferred as part of that transaction. We will ensure your data remains protected and is handled per this Privacy Policy.
c. Legal Compliance and Security:
We may disclose your information to comply with any legal obligations, court orders, or government requests, or to enforce our terms of service, protect our rights, or prevent fraud and security breaches.
4. Security of Your Information
We are committed to safeguarding your personal information. We use industry-standard security measures to protect your data, including SSL encryption, secure server environments, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Updates:
You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
b. Opt-Out:
You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails. Please note that we may still send you transactional emails related to your account or purchases.
c. Cookies and Tracking Technologies:
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality and performance of our website.
d. Deletion Requests:
If you would like to request the deletion of your personal information, please contact us at [Your Contact Email]. Please note that certain information may be retained for legal, security, or operational purposes.
6. Third-Party Links and Services
Our website may contain links to third-party websites, services, or integrations (such as PayPal). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, improve site performance, analyze traffic, and deliver targeted ads. Cookies are small files that are stored on your device when you visit a website. Some cookies are essential for the site to function, while others help us improve your experience.
You can manage your cookie preferences by adjusting your browser settings. Please note that some features of our site may not work properly if cookies are disabled.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When we no longer need your information, we will securely dispose of it in accordance with our data retention policies.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at [email protected], and we will promptly delete it.
10. International Users
Our website is hosted in the United States of America. If you are accessing our site from outside this region, please be aware that your information may be transferred to, stored, and processed in the United States of America. By using our site, you consent to this transfer and processing of your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy regularly for any updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ZOKA Media Group LLC
[email protected]
(312) 636-6156